Highlighted Resources – Just a Few to Get Started!
Building Community through Effective Communication
November 13, 2025
Lindsay Rosenfeld, ScD, ScM
In the slides: many examples and resources across the topics discussed.
In the folder we gave you at the forum - you already received printed copies of:
Plain Language Quick Reference Guide
MA Municipal Association Best Practice Series – Community Engagement
Communication Best Practices
Inclusive Communications Checklist (ACT Center)
Inclusive Communication for State and Local Government
Equitable Community Engagement Toolkit – City of Philadelphia
Examples – Clear Language Awards:
https://www.litworks.org/cll-community-leaders
https://centerforplainlanguage.org/awards/clearmark
Maryland Consumer Information Hub
Maryland Plain Language Checklist
Maryland Web Content Review Tool
Digital Communication
Guides
Plain Language
Storytelling – FrameWorks – vetted ideas for talking about major issues
Free Editor: Health Literacy/Plain Language
Community Engagement Best Practices
Massachusetts Specific:
Mel King Institute - Community Engagement series (Boston, MA)
Running Effective Public Meetings (MA Housing Partnership)
Metropolitan Area Planning Council (MAPC) – Greater Boston
Metropolitan Area Planning Council Community Engagement Guide
Events: MAPC Community Engagement Conversations Series – MAPC MAPC Planning Milton, MA Community Engagement Strategy
MAPC Community Engagement Conversations Series – MAPC
Driving Change: A Guide to Community Engagement Initiatives
MA Municipal Association
Effective Constituent Communication
MA Municipal Association – Community Engagement
Produced Outside MA:
Driving Change: A Guide to Community Engagement Issues (Pepperdine University, 2025)
Palo Alto – Community Engagement
Community Toolkit – huge resource of actions and best practice models
GroundWork USA – Meaning Community Engagement Tip Sheet